Web and forum issues - data loss

Site news and announcements, including forum rules and user agreement.

Moderators: laheberlein, derekjsmith

Web and forum issues - data loss

Postby TestGoddess » Sun Jul 07, 2013 1:55 pm

Due to a massive screw up on the part of our web hosting provider, we have lost a week's worth of data from our web server as well as all of our backups. NOTE: This does not affect our stores. Any purchases made, etc are still there.

I apologize for any inconvenience this may cause you as SpectraCal customers. I'm frantically scurrying trying to put the pieces back together, but any posts made within the last week are gone and I cannot get them back. This also affects any forum accounts created within the last week, DNS records, files on the web server, etc.

If you have problems connecting to our site or accessing files which should be there, please let me know.

Thank you for your patience.
Melissa - SpectraCal Quality Assurance
User avatar
Site Admin
Posts: 2052
Joined: Thu Jul 16, 2009 2:49 pm
Location: Seattle, WA

Return to News & Announcements

Who is online

Users browsing this forum: No registered users and 3 guests