When you buy CalMAN, you receive one year's maintenance and support at no additional charge.
After the first year, you can renew your maintenance to continue receiving the benefits summarized in the table below:
| |
Year One |
Under Maintenance |
Out of Maintenance |
| Use of CalMAN |
* |
* |
* |
| Major releases |
* |
* |
|
| Bug fixes |
* |
* |
* |
| Telephone support |
* |
* |
|
| Email support |
* |
* |
* |
| Forum support |
* |
* |
* |
Frequently Asked Questions
Do I have to pay maintenance to continue using CalMAN ?
No. When you purchase CalMAN, it is yours to continue using forever.
Is my maintenance payment the same as a subscription?
No. In a subscription-based system, you must continue subscribing to continue using the software. This is not a subscription. When you purchase CalMAN, it is yours to continue using forever.
If I have let my maintenance lapse, can I still renew it now?
You can get back in maintenance for a nominal re-instatement fee. Contact your SpectraCal sales professional to get back on a plan.
If I don't pay maintenance, will you cast me to the wolves?
Once you're a CalMAN user, you're our friend forever, and we'll certainly continue taking care of you. We're continuing to support and maintain CalMAN 3.7 and we'll issue new versions of V3 for a long time after most users have switched to V4. |
